Building the capability, infrastructure and culture needed to deliver sustained organisation-wide improvement is a journey that can take several years.
We guide you through the six steps of the improvement journey to follow for an effective and successful organisational improvement programme.
What’s inside?
Assessing readiness
One of the first elements you need to consider for your quality or safety improvement is to build the right foundations.
Securing board support
Focused leadership at board level accompanied by effective governance and management processes are required to be successful.
Securing wider organisational buy-in and creating a vision
It’s important to have committed leadership and buy-in from the board to ensure the alignment of QI activities with the organisation’s vision.
Developing improvement skills and infrastructure
Part of preparing your organisation for its improvement journey is identifying gaps in improvement skills and infrastructure.
Aligning and coordinating activity
It is really important to not only align the different QI activities, but also to monitor and benchmark them.
Sustaining an organisation-wide approach
There are different ways to enable and sustain an organisation-wide approach to quality improvement.
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Improvement Journey
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