In this guide we explain how to encourage staff engagement, and what’s needed to achieve it in your organisation.
Staff engagement has shown to be a key factor in the success of quality improvement techniques. Staff and patient satisfaction surveys demonstrate that healthcare organisations that use QI well and have a good improvement culture deliver better patient outcomes, with more engaged and patient-focused staff.
What’s inside?
Leadership skills for engaging staff in quality improvement
Managers need to have the key leadership skills for engaging staff to achieve transformational change in their organisations.
Collaborative working and the importance of communication
Creating a collaborative working environment and effective communication is one of the building blocks needed for improvement projects.
Reward and recognition as motivators in healthcare
Reward and recognition are widely used across healthcare to help with staff motivation.
Quality improvement training as part of building staff engagement
There are a range of skills that healthcare professionals need to learn in order to succeed in QI.
How to motivate staff for quality improvement
There are many proven ways and frameworks of engaging staff in QI and methods to enhance staff motivation.
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Staff engagement
Learn how patient care can be enhanced by engaging healthcare staff in improvement and developing a continuous improvement culture.